He began working at the age of 13, and hasn’t looked back since. We sat down with Chef Matt Dean Pettit to talk about food, fame and facing the dragons on CBC’s hit show Dragon’s Den.
Given your success as a restaurateur, what do you look forward to the most everyday?
That’s a good question. It’s funny to say but I like seeing peoples faces when they’re coming into the restaurant. Whether they want to have the experience at Rock Lobster or perhaps want to meet me, I just like seeing people sharing, talking and laughing around food, because when I was a kid that’s the reason why I started my seafood restaurant. Going out for us was really special; for my birthday my parents would usually take me out and it was a really fun time. It was always around a celebratory thing for me, but now people go out more and more, which is why we try to make our offering really affordable. At the end of the day it’s nice to be approachable, it’s nice to be affordable for a lot of people and that’s sort of my daily motivation.
Two Rock Lobster restaurants, a best selling cookbook, a TV and web show and now Matty’s Seafood, how do you balance it all? Have you mastered the art of juggling?
I’ve always been super busy, even when I was young. It was either school or sports. I played every sport, all throughout the year. I’ve also been working since I was 13; I’ve always had a job so I’ve definitely learned how to multitask. The funny thing is I love to rest. I guess I’ve figured it out to some degree, juggling it all. You really have to surround yourself with people who are sometimes better than you. I have a great team and a great agency that represents me – it’s not just me in my corner, it’s my team.
Besides seafood, what’s your favourite ingredient to cook with?
It’s always changing. I’m on a really big turmeric phase; it’s the thing right now. Truthfully I’m always looking for ways, both at the restaurant and at home, to balance food costs. We’ve never seen food costs like this in the World right now, it’s at an all-time high and it’s like this for everything. As a chef and home cook, you have to figure out how to adapt. I’m using a lot of chickpeas, beans and legumes, because they’re like a fraction of the cost of a protein. It’s all about finding a way to balance something like those ingredients into a seafood or Canadiana dish. This year it’s all about pulses, similar to when quinoa was the super food a few years back.
How do you maintain consistency in quality, service and atmosphere with multiple restaurants?
From a consistency side, it comes down to being organized with our kitchen managers and teams. Everything is portioned and everything is weighed, any successful restaurant will have a system in place and know what their food cost is every week. Consistency comes down to training and it’s definitely a challenge these days with the talent pool. On one hand there are restaurants opening everyday, but on the other hand there are lots of young employees that don’t have much experience, this is a trend in almost every global city.
There’s an old saying and I like it a lot… “A goal without a plan is just a wish.”
What were the thoughts running through your head right before you stepped out and faced the dragons?
Definitely scared, definitely nervous. Actually, scared not nervous. If you’ve been on a set it’s really hot and the lights are extremely bright, so you’re looking ahead, you’re sweating and you’re thinking “Holy cow!” Once you sort of get though that, it gets easier. The dragons were cool, once you start your pitch they start asking you questions and it sort of slows down. I think with anything it has to be a two-way conversation; you have to ask questions and get them talking. Beforehand, I wanted to make sure I watched the show and went in prepared, so I learned to not cut people off while they’re talking and such. I was purposely biting my lip to make sure I would let them finish before I would answer. Although I didn’t get a deal, I’ve had lots of success and hundreds of emails pouring in; it was definitely a great experience.
How did you take the feedback from Joe Mimran about the brand’s packaging?
You know what, his comment was the only negative one we got and I knew they were going to focus on it. The one side about TV is editing, they didn’t show me finish speaking when I told Joe, “Just so you know, we made these at 1am last night just so we could present something for the TV show. This is just a mock up.” We took the photos from the packaging on our cellphones; it was literally a sticker on the cardboard box just for the pitch. Since we shot the episode 8 months ago, we’ve made changes and had a ton of success since. On our website right away you can see the difference. So did we take his advice? Yes absolutely, we took everyone’s advice into consideration.
If you could go back and re-do your pitch at the Den, would you do or say anything differently?
I have to be honest, I ask people questions all the time and I have a lot of mentors and surrounding people I ask for feedback, but in terms of that pitch, it went really well. It wasn’t edited to make us look good, but what aired was simply a portion of the conversation. Even when we walked out, the first thing I said was “we didn’t achieve our goal, but it went well.” I was hoping something would come out of this and it really has. People are really in tune with the show and that’s where there are so many versions all over the world. I love Dragon’s Den because it’s Canadian and it has given so many Canadians inspiration.
Dragon’s Den is an amazing and powerful tool. Being associated with the show or having the ‘as seen on Dragons Den tag’, it just brings great results.
Were there any specific dragons you were hoping to partner with?
I would have definitely loved to partner with Jim; of course he’s amazing. Every dragon brought something to the table, Michele Romanow for example; she’s young and really aggressive, really great with the digital and online retail world, so she would have been a great partner. Then look at Michael, I know him and I would have had a lot of fun working together. Joe Mimran too, literally all of them provided uniqueness, but to answer that question directly, I really would have liked to work with Jim based on his background. He even said something like “I feel like you’re me 30 years ago,” which was really, really rad. It really meant something for him to say that, and we talked afterwards and he was a really nice gentleman.
Do you believe it’s important for chefs today to reinvent themselves or should they just stick to what they’re good at?
Great question. You know what, I personally think that it’s important to stay true to who you are and your style, but I think the only way to survive is you have to be able to get out and you have to innovate. If you don’t innovate, I believe you’re dead and I think you need to…you need to change, you need to diversify. I love seafood and I’m always going to cook with it but I think, and I hate the word ‘trends’ – but I think the shift in some things, getting away from ‘x’ food to ‘x’ food, chefs have to be able to balance and do that.
You’re an inspiration to many young aspiring chefs. If you had to offer them advice, something that you’ve learnt in your experiences, what would that be?
Write a plan down on a piece of paper. Honestly, I don’t write most things on a piece of paper but I write a lot of stuff in my cell phone. I write my goals, I write my plans and what I want to do, I write it all down. If you have an idea, do it. Whether you want to do it, whether it’s personal or for your professional life, you have to just do it. There’s no reason to not go for it. Whether its money or timing, there is always something that make it seems like it’s not the right time. I started the business with very little; I personally did not have a lot of money, not enough to start a real business. So what we did is we saved our money and started doing pop-up events everywhere. If you’re willing to work, you can make money. If you have a great product, people will buy that product from you and I think you just have to keep pushing.
Watch the full clip of Chef Matt Dean Pettit on Dragon’s Den here.
Photo courtesy: Brilynn Ferguson